Provide Responsible Gambling Services Course (RCG)
Looking to enhance your career in the gaming industry? Our Provide Responsible Gambling Services Course (RCG) SITHGAM001 is your gateway to success! This accredited training equips you with the essential skills to promote safe gambling practices and ensure compliance with NSW regulations. Enroll today and secure your future!
Overview
If you are looking for work in any establishment that provides Gambling Services in NSW, it is a government requirement for you to have completed a Liquor and Gaming NSW approved RCG course (Responsible Gambling Services Course).
The RCG course should be undertaken only if you have never completed this course before or if your competency card expired more than 28 days ago. If you have a valid RCG competency card or it has expired recently, you need to do a L&GNSW online refresher course.
Units of Competency
- SITHGAM001 – Provide responsible gambling services
Entry Requirements
Participants must:
- Provide one form of photo I.D. (e.g., Passport, Australian driver’s licence, proof of age card)
- Provide a Unique Student Identifier (USI) number. Get your USI here
- Complete TP Training Language, Literacy, and Numeracy assessment.
This RSA course combines plain English, videos, photos, and questioning to ensure all learners have the best possible chance at comprehending the required knowledge and skills. If you believe you will need assistance to complete the RSA course due to your Language, Literacy, or Numeracy skills, please contact our office at 1800 577 301 to discuss your training needs.
Attendance
Participants should arrive 15 minutes prior to the scheduled starting time of the course to complete the necessary enrolment paperwork.
If participants arrive 15 minutes after the scheduled starting time, entry to the course will be refused.
Training & Assessments
RCG training covers gambling-related topics, such as:
- Facts about the legislative framework
- Gambling guidelines
- Strategies to prevent addiction
The RCG training course consists of:
- PowerPoint presentations
- Class activities
- Videos
- End-of-the-day assessment
Throughout the day, students will complete a multiple-choice and short-answer-based assessment, confirming the knowledge and skills achieved to demonstrate competency across this unit.
Certification
Upon successful completion of the course, participants will receive:
- Nationally recognised Statement of Attainment for SITHGAM001 Provide responsible gambling services
To receive your competency card, you will need to:
- Complete the course successfully and receive an NSW RCG interim certificate.
- Take your RCG interim certificate and 100 points of identification (see details on the back side of the RCG interim certificate).
- Visit the closest Service NSW centre to order your competency card.
The competency card will be posted to you within 4 weeks.
You can also access your digital licence. For more detailed information, please visit the Service NSW website.
Course Fee: $150 (includes NSW RCG competency card fee)
Duration: 6 Hours (excluding breaks and administration)
Book Now :Â View Booking Calendar
FAQs
Instructor
Requirements
- Photo ID: One form of valid photo identification (e.g., Passport, Australian driver’s licence, proof of age card).
- Unique Student Identifier (USI): Participants must provide a valid USI number.
- Language, Literacy, and Numeracy Assessment: Completion of TP Training's assessment prior to course attendance.
Features
- Government-Approved Training: Fully accredited by Liquor and Gaming NSW.
- Interactive Learning: Engaging course content including videos, presentations, and class activities.
- Comprehensive Curriculum: Covers legislative frameworks, responsible gambling guidelines, and addiction prevention strategies.
- Certification: Nationally recognized Statement of Attainment for SITHGAM001 upon completion.
Target audiences
- Individuals seeking employment in establishments that provide gambling services in NSW.
- Hospitality staff looking to enhance their qualifications and meet industry compliance standards.
- Anyone needing to renew or obtain their RCG competency card.